CAYTONS LAW : Claims Team



DD: +44 (0)20 7398 7629

Robin has worked in the London insurance market since 1992. He started his career working for a Lloyd's broker, dealing with reinsurance and professional indemnity claims. He then decided to specialise in professional indemnity claims and moved to another Lloyd's broking house, handling the claims from one of the largest construction professional indemnity facilities in the Lloyds's market.

Having spent some time with a Lloyd's Syndicate, Robin decided to return to broking and spent over 10 years working for a Lloyd's broker dealing with professional indemnity and Directors & Officers liability claims for most professionals, including surveyors, architects, engineers, financial advisers, solicitors, accountants, hedge fund managers, insurance brokers and underwriting agents.

Robin qualified as an Associate of the Chartered Insurance Institute in 1997.

Hollie Dearman


DD: +44 (0)20 7398 7624

Hollie began her career in the insurance market as a professional indemnity claims broker where she gained experience with the Lloyd's and company markets. She was later recruited by a leading Lloyd's syndicate where she acted as a claims assessor before working for one of the UK's largest company insurers.

Hollie has experience in dealing with claims against professionals ranging in classes of business such as solicitors, surveyors, IFAs, architects and engineers in the UK, Ireland and Australia. Hollie became an Associate of the Chartered Institute of Insurance in 2011 and in doing so won 5 awards for her examination achievements and became the Institute's highest achiever under the age of 30.

Martin Bolton

Claims Manager

DD: +44 (0)20 7398 7639

Martin has over 30 years claims experience as both a claims broker and claims assessor in the Lloyd’s market, actively involved in all aspects of claims management. He has always been involved in liability insurance and specialises in Professional Indemnity Insurance with notable experience gained with claims against construction professionals, solicitors, and medical practitioners. He has enjoyed success in a leading role working on major Professional Indemnity claims for national construction projects or substantial litigation against the legal profession. Regarding the Medical Profession, Martin has assessed various claims for hospitals, individual practitioners, and doctors’ defence organisations, most notably handling significant baby brain injury claims. Martin enjoys taking an active role in mediation and has achieved considerable success in the effective resolution of claims in this forum. Martin has worked on claims from a wide variety of international territories, although he currently enjoys a strong focus on claims arising in the UK and Ireland. Martin is an Associate of the Chartered Insurance Institute.

Mark Exley

Senior Claims Assessor

DD: +44 (0)20 7398 7635

Mark has extensive experience within the insurance market, covering a wide spectrum of areas but specialising in Casualty Claims. Having gained considerable experience as a claims adjuster within one of the leading Casualty company insurers in the UK, he furthered his experience working as a claims adjuster for a global TPA, adjusting claims on behalf of one of the most prominent MGA’s within the City, whom underwrite large amounts of business for SMEs.

Mark has a thorough knowledge of civil law, legislation and case law, together with a profound understanding of the litigation process, including trials, Joint Settlement Meetings and HSE prosecutions, all of which allows him to achieve the best results possible for the client.

During his career Mark has been fortunate enough to be exposed to a high level of different risks, all carrying different levels of complexity. Mark has experience with multi-national corporations, to sole traders and is able to adapt his approach to suit the needs of the client, whilst still delivering the best possible result.

Maurice Meads

Claims Assessor

DD: +44 (0)20 7398 7638

Maurice studied at The University of Kent where he obtained a first class honours degree in Law. He subsequently achieved a commendation on the Legal Practice Course. Prior to joining Caytons Law, Maurice was Head of Claims at a leading professional indemnity MGA. He also has experience on the claims broking side, dealing with miscellaneous professional indemnity, general liability, D&O insurance, which often had an international element. He has also obtained valuable experience in other legal and insurance related roles. These include working as a paralegal for a large national firm in the City, where he acquired experience handling professional indemnity claims against IFAs and brokers.

Holly Gradwell

Senior Claims Assessor

DD: +44 (0)20 7398 8050

Holly graduated from university, having studied Law. She began her career working for the UK's largest company insurer. There she gained experience within the corporate and speciality risk team dealing with one of the country's largest architects and engineers schemes along with other professional lines and managed outsourcing functions.

Holly progressed to claims adjusting for a leading Lloyd's Syndicate specialising in professional indemnity for solicitors and accountants. She is experienced with defending contentious claims against professionals and resolving claims and litigation by means of mediation.

Matt Driscoll

Claims Assessor

DD: +44 (0)20 7398 7634

Matt joined Caytons Law in early 2014 as a claims assessor. Prior to joining Caytons Law, Matt worked for another specialist professional indemnity practice as a claims handler. Throughout his time in claims, Matt has gained experience in dealing with professional negligence claims against solicitors in the UK and Ireland as well as professional negligence claims against architects and surveyors. Matt also spent a number of years working in IT. He gained experience supporting various systems relating to the handling of insurance claims as well as leading projects to upgrade his former company's infrastructure.

Alex King

Junior Claims Assessor

DD: +44 (0)20 7398 8052

Alex joined Caytons after obtaining a politics degree, studying UK financial regulation and International Law. During this time Alex undertook internships with a leading independent Lloyd’s broker within their international Professional Risks team, assisting in the placement of professional risks including architects, solicitors, surveyors, financial advisers and engineers.